Director of Operation 93 views

Job Summary: The Director of Operations will oversee the day-to-day activities of the company, ensuring that the organization is managed and performing efficiently and effectively.
Supervisory Responsibilities:
 Participates in the hiring and training of departmental managers.
 Organizes and oversees the work and schedules of departmental managers.
 Conducts performance evaluations that are timely and constructive.
 Handles discipline and termination of employees as needed and in accordance with company policy.

 Establishes quantitative and qualitative metrics, guidelines, and standards by which the efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
 Reviews analyze and evaluate business procedures.
 Implements policies and procedures that will improve day-to-day operations.
 Ensures work environments are adequate and safe.
 Oversees manufacturing, purchasing, and sales departments, ensuring each is reaching goals set by departmental and company leadership.
 Plans direct, controls, implements, evaluates, monitors, and forecasts budgets and cost of sales in each division to achieve financial objectives.
 Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
 Improves customer service and satisfaction through policy and procedural changes.
 Leads coordination and integration of efforts among operations, engineering, technology, and customer service divisions to produce smoother workflow and more cost-effective business processes.
 Projects a positive image of the organization to employees, customers, industry, and community.
 Performs other related duties as assigned.

Required Skills/Abilities:
 Thorough understanding of practices, theories, and policies involved in business and finance.
 Superior verbal and written communication and interpersonal skills.
 Superior managerial and diplomacy skills.
 Extremely proficient in Microsoft Office Suite or related software.
 Excellent organizational skills and attention to detail.
 Excellent analytical, decision-making, and problem-solving skills.

Education and Experience:
 Master’s degree in Business Administration required.
 Extensive and diversified background with at least 10 years of related experience.

Physical Requirements:
 Prolonged periods sitting at a desk and working on a computer.
 Must be able to lift up to 15 pounds at times.

Application must be submitted with Application Letter, CV and Copies of credentials and address to:

The Chief Executive Officer

Natural Rich Global Hospital Sierra Leone

Hastings Junction, Western Area Rural District.


Mobile:+232-75-973-164/ +232-30-387-988/ +232-031-062-926

Closing Date: 7th July, 2022.

Only shortlisted candidates will be contacted.

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