Field Officer, Financial Inclusion (X 4)

Job Expired

In 2016, Restless Development launched a new vision and strategy designed by young people.  Having championed the engagement and influence of young people at every stage of the development of the United Nations’ new Global Goals, Restless Development is developing a complimentary strategy that will:

  • Convene, advocate and empower young people and youth agencies to lead change, and
  • Collaborate with partners and governments who share our vision for young people to be at the forefront of achieving a just and sustainable world for all.

Building on Restless Development’s proven model of youth engagement, over the next five years ten thousand volunteers will deliver the new strategy through a reinvigorated ‘Restless Model’ for youth-led development that will give youth-led organizations around the world a recipe for lasting, transformative change led by people and their communities. In addition, Restless Development will engage hundreds of partners and thousands of young people working for youth-led change through:

  • A platform that young people can access to lead change through their own ideas and innovation;
  • A coalition of technical youth-led development agencies that partner organizations can join;
  • A youth ‘lab’ where knowledge, insight, research and experience is shared.

Restless Development Sierra Leone has and will continue to be a flagship programme within the context of this new strategy. The agency’s role at the forefront of the social mobilization and behavior change data collection efforts in the country has led the agency to become an international leader in community engagement.


Restless Development considers the welfare and protection of children, young people and vulnerable adults to be an organisational imperative with primacy over the success of programmes or strategic objectives. We recognize that safeguarding is everyone’s responsibility and we expect all of our staff, volunteers and partners to ensure we protect the communities in which we operate from harm and abide by our Safeguarding Policy.

 Job title  Field Officer, Financial Inclusion (X 4)
Programmes Unit Living
Location Freetown, Sierra Leone
Salary SLL 47,078,634 per annum
Preferred start date 1st September 2021
Length of contract 1 year (Renewable based on performance)
Reports to  Programme  Coordinator
Line Manages Volunteers
Expected travel Within Freetown


Restless Development has been in Sierra Leone since 2005, working with and for young people to design and deliver youth-led programmes that tackle some of the biggest issues facing the country. When Ebola broke out in 2014, Restless Development worked with the next generation of young people – including 3,000 social mobilisers – to reach and build trust with communities across half of the country, playing a critical role as the country put an end to the disease. Now, Restless Development is working with hundreds of young leaders in every district of Sierra Leone to unleash the power and agency that exists within communities, strengthen the provision of key services, and build a new future for Sierra Leone. You can read more about the Sierra Leone Hub and all current programmes on our website (https//

Programme Background

In Sierra Leone, most people and small businesses do not fully participate in the formal financial system. Many transact exclusively in cash, have no secure way to save or invest money, and do not have access to credit beyond informal lenders and personal networks. Moreover, improvements in financial inclusion have been inconsistent, with many groups remaining excluded and left behind. In Freetown, a city of over 1 million people, a quarter of the population lives in 74 informal settlements. In particular, Women Living in Freetown’s Informal Settlements (WLIIS) are disproportionately affected by exclusion from formal financial services, even though this group is a crucial enabler for reducing poverty, increasing financial resilience, and achieving economic growth.

Despite recent improvements in financial inclusion and the emergence of mobile money, 87% of Sierra Leone’s population still face financial exclusion from formal services with only 12% owning a bank account, limiting their ability to thrive economically. On average, there is a 10% gap in ownership of accounts between men and women, with the figure worse for young women. The failure to close this gender gap represents a massive loss of potential, which undermines resilience, independence and empowerment.

The Improving Financial Inclusion for Women Living in Informal Settlements programme (WLIIS) is a new, exciting, innovative, and far-reaching programme aiming to improve financial literacy for women in 37 informal settlements in Freetown. The strategic objective of the programme is that, by the end of 2023, 5,500 women in these informal settlements will have access to appropriate, useful, gender sensitive and inclusive financial products and services, resulting in increased financial resilience and independence to make choices. This will truly put these women at the heart of the economic growth of their communities, while supporting them to impactfully and sustainably advocate for improved financial services and policies. The WLIIS programme is funded by Jersey Overseas Aid (JOA) and will be implemented over 2 ½ years by Restless Development as Lead agency in collaboration with Centre of Dialogue on Human Settlement and Poverty Alleviation (CODOHSAPA) and Federation of Urban and Rural Poor (FEDURP).

Job summary

The Field Officer is part of the Programmes and Partnerships Unit and is responsible for implementation of project activities. The Field Officer works under the supervision of the Programme Coordinator and will provide downwards supervision for Volunteers in the day-to-day implementation of the financial inclusion programme in Freetown’s informal settlements.  S/he will be a financial inclusion and community expert, ready to actively engage in mobilizing women, particularly younger women and their male counterparts, and community leaders in targeted informal settlements to onboard and participate in the programme.  As a major part of this project involves in-field work, candidates should expect frequent travel to and fro field locations on daily basis. You will be responsible for the successful planning, implementation, management, ongoing monitoring and review of field level activities.


  1. Programmes planning, supervision and collaboration
  • Programme Setup: lead in conducting mapping, outreach, sensitisation and onboarding of 37 informal settlements to participate on the WLIIS programme.
  • Volunteer recruitment, training & ongoing mentoring: work synergistically with the WLIIS Manager and Coordinator in the recruitment, training and provision of continuous mentoring to female volunteers for effective implementation of activities in project communities.
  • Programme roll out: develop, adapt and review weekly detail implementation plan (DIP) in collaboration with volunteers and downstream partners. In coordination with volunteers and downstream partners set up and support new REFLECT Circles/Saving Groups in communities.
  • Oversight and Supervision: Conduct in-field oversight and support visits to volunteer activities in project communities and provide requisite feedback.
  • Quality Control: Support Volunteers track and review progress of deliverable against programme benchmarks and objectives. Hold periodic retrospection, review, learning and planning meetings to ensure quality control.
  • Community Stakeholders Interface: Cultivate and maintain professional synergy with community leaders, private and public sector agencies to mobilize, participate and own project initiative.
  • Capacity Enhancement: Contribute to designing of relevant trainings for volunteers and Savings Groups to enhance their capacities.
  1. Ensure Sound Financial Management of project
  • Requisition: Lead in requesting float advances for the delivery of volunteer activities
  • Compliance: Check that all expenditures are in line with approved budget and that they are used according to Restless Development’s finance policies.
  • Accountability and Reporting: Ensure all float advances expended on project activities are duly accounted for. complete budget tracker for corroboration with BvA from finance unit.
  1. Monitoring and Reporting
  • Indicator tracking: Work with the MEL Coordinator to ensure data is available from project activities records and other Means of Verification to track progress on achievements of targets;
  • M&E Tools: Coach Volunteers to fully understand the different monitoring tools and properly utilize them.
  • Communicating Impact: Support communication’s intern, collect and compile human interest stories, for dissemination on Restless Development social media platforms and to our partners and donors.
  • Reporting: Contribute to quarterly narrative reports on project activities in line with reporting deadlines and donor requirements. Collate monthly M&E report and submit to the Programme Coordinator in a timely manner
  • Meetings: Provide any extra report on meetings attended or events carried out as and when necessary
  1. Safeguarding/Child Protection
  • Integrate safeguarding into every aspect of the delivery of project activities;
  • Support the implementation of the Safeguarding /Child Protection activity plan;
  • Regularly maintain and contribute to the Agency’s Safeguarding/Child Protection Register;
  • Ensure the availability of Safeguarding/Child Protection documents and tools to grantees;
  • Follow all whistleblowing and other nationalized policies;


We are looking for people with the right competencies and skills for the role, and who demonstrate the personal qualities consistent with our Values.

What we expect of the Field Officer
We are who we serve.  We are brave.
Inspires a Restless passion and professionalism in those they work with, both internally and externally.
Works on own initiative and offers creative approaches to improving work.
We are 100% professional.  We prove that young people can
Delivers Quality
Manages their time effectively to deliver quality against individual goals.  Ensures value for money when utilizing resources and efficiently processing finances.
Decision Making
Proposes solutions to challenges and consults with others when making operational decisions within their area of responsibility.
We generate leaders.  We are proud to carry the banner for youth-led development.
Capably manages their own workload and takes up opportunities to lead on areas of work, with support from colleagues. May supervise Interns and/or teams of Volunteers.
Understands how individual goals contribute to team priorities.  Uses feedback to identify personal growth areas willingly provides constructive feedback to others.
We are in it together. We listen and learn.
Clearly expresses ideas or opinions and actively listens and learns from those around them. Applies effective communication when actively engaging with stakeholders and teams of volunteers.
Is an integral team member, contributing to team excellence and maintaining strong relationships with colleagues and stakeholders.
o   Commitment to Restless Development’s values and mission (available on Restless Development International website).
o   Academic Qualification in Development Studies, Business Administration, Financial Services/Social Work.
o   At least 1 year of professional experience in delivering financial literacy training for women;
o   Ability to work with Microsoft Office applications
o   Excellent written and oral communication skills with the ability to effectively challenge issues.
o   Ability both to work on own initiative without supervision, and within a team environment.
o   Experience in facilitating trainings on REFLECT methodology and providing ongoing mentoring.
o   Proven success in cultivating relationships with external stakeholders.
o   Be results-oriented, forward-thinking, with demonstrated analytical skills.
o  Experience in REFLECT Approach, and working with savings groups will be an added advantage
o  Experience of working within Informal settlements and with women
o  Knowledge and experience in curriculum development approach to programming is a strong asset.
o  Licensed motor bike Rider (Females who do not have the ability to ride will be supported with monthly transport cost)
o  You must be a an epitome of Restless Development’s values and a person passionate about integrity.

Restless Development is an Equal Opportunities employer and welcomes applications from young people, women, those living with HIV, disabled people, and other marginalised groups.



We are proud to commit to a transparent global salary scale, ensuring a fair and comparable system of pay across all global locations, taking in to account statutory benefits.  In addition to salary, we offer End of Service Benefit, and NASSIT (10% employer contribution) for all staff.


Values and Culture

At Restless Development, we’re proud that the strength and integrity of our values has been recognized by staff, beneficiaries, donors and others who we work with.  Beyond this, we have a culture of recognizing and celebrating both our values and our global achievements with monthly Values Champions and an annual Values Day.


Work-life balance

It goes without saying that we work hard at Restless Development.  We also recognize the importance of helping staff to maintain a positive work-life balance by offering:

  • 24 days annual leave (in addition to public holidays and with an extra day of annual leave given for each full year of service, up to a maximum of 28 days).
  • Access to flexible working.
  • Study leave, maternity, paternity or adoption leave, and other leave allowances.
  • A day’s leave on your birthday.

Professional development

Restless Development is proud to be an employer who recognizes potential and invests in the development of its staff.  We are committed to the professional development of our staff through:

  • Empowering opportunities to work on significant projects which stretch and inspire staff – allowing them to develop on-the-job.
  • Training and development opportunities, including supporting our staff to identify mentors both within and outside of the agency.
  • Quarterly Staff Workshops for all staff to give and receive agency updates, receive training, and socialize.

Travel and medical benefits

A contribution is made towards staff medical of up to SLL 2,500,000 per year.  When travelling for work, staff will be covered by Restless Development’s travel insurance.


  • Please send a completed application form to email – [email protected] copy [email protected] not later than 5:00 pm on the 25th August 2021, with the subject line ‘Application for Field Officer Financial Inclusion..
  • Females are highly encouraged to apply. 50% of candidates shortlisted will be female.
  • Please note that we do not accept CV’s and application letter.
  • Only shortlisted applicants will be contacted for interviews

More Information

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