KNOWLEDGE MANAGEMENT AND SYSTEMS MANAGER

Career Opportunity

World Vision is a global Christian relief, development and advocacy organization dedicated to working with children, families and communities to overcome poverty and injustice. World Vision serves all people, regardless of religion, race, ethnicity, or gender.

World Vision International Sierra Leone (WVISL) has been operational since 1996 assisting communities with various interventions in health, education, child protection, water & sanitation and livelihoods.

Applications are requested from suitably qualified Sierra Leoneans to fill the position ‘Knowledge Management and Systems Manager’ – in Freetown.

PURPOSE OF THE POSITION:

To lead and coordinate Knowledge Management in the National Office in order to enhance Organizational Learning, Innovation, Documentation of Best Practices and Change at all levels towards more effective operations and use of better practice techniques in realizing Child Well Being Outcomes

Communicate World Vision’s Christian ethos and demonstrate a quality of spiritual life that is an example to others. MAJOR RESPONSIBILITIES:

  1. Provide Support for all WV Systems and related activities of the NO
  • Lead in the WV Sierra Leone intranet site management and maintenance on WV Central platform
  • Lead Horizon 3.0 activities with support from the coordination team
  • Promote Ministry Analysis with access to WV systems and applications
  • Develop systems for data aggregation, analysis and reporting and train staff therein
  • Manage, in collaboration with ICT, all mobile data collection solutions; including but not limited to Horizon Mobile, LMMS, health etc.
  • Monitor and share information illustrating the organization’s progress in achieving its strategic objectives
  • Ensure that the maximum amount of useful information is extracted from WV Central and shared with staff through the use of appropriate reporting tools
  • In collaboration with ICT, support and promote the digitalization of business processes and be the main advocate for ICT4D for World Vision Sierra Leone
  1. Ensure that the NO adheres to proper Documentation Practices
  • Support APs and Special Projects to document their successes and best practices into appropriate knowledge assets
  • Maintain and manage a database that captures lessons learned, best practices ensuring standardized methodologies and alignment with WVI Knowledge Management systems and processes
  • Ensure staffs are aware of the knowledge management resources available to support their work and are using the systems efficiently and productively to share knowledge
  • Share experiences across communities of practice on innovative approaches in knowledge sharing
  1. Ensure that Knowledge Assets in the NO are preserved in proper ways that enhance the retention of institutional memory
  • Support the establishment of WV Sierra Leone soft library using existing platforms
  • Facilitate the development of proper filing systems, and maintain these to meet WVI Knowledge Management standards
  • Advise on and implement new records management policies and classification systems
  • Provide technical support for managing any changeover from paper to electronic records management systems
  1. Support Evidence-based reporting, Decision making and Knowledge Sharing Practices
  • Ensure the availability of CWB data and evidence-based impact stories
  • Ensure key national office KPIs (like the GNOD) are monitored periodically communicated with the leadership
  • Support the reviewing of Region and AP CWB data
  • Develop systems and structures to enhance effective learning and knowledge sharing practices within the NO
  1. Build Staff Capacity in Knowledge Management Initiatives
  • Support capacity building for all WV Sierra Leone staff on knowledge management to ensure consistency of data management.
  • Establish and nurture a body of knowledge champions to enhance collaboration and learning (e.g. activity rooms) to facilitate sharing of ideas and work among internal teams and external partners
  • Work with Sector Leads, Programmer Managers and P&C to identify gaps in knowledge management among field staffs and partners and develop capacity-building plans to bridge them.
  • In collaboration with M&E, Communications Unit and Program Managers, train staff in identifying and writing evidenced-based impact stories.
  1. Develop partnerships to support Resource Acquisition and Operational Research
  • Develop strategic relationship with learning institutions and professional bodies for purposes of learning, research and documentation of best practice
  • Represent WVSL in strategic KM coordination forums at the national and international level
  • Provide the Resource Acquisition & Management, Advocacy, Communications and Marketing Unit a one-stop-shop of needed evidence of WVSL Initiatives to support donor and partner engagements.
  • Provide support for operational Research

WVI GENERAL CORE COMPETENCIES:

  • Be Safe and Resilient
  • Build Relationships
  • Learn and Develop
  • Partner and Collaborate
  • Deliver Results
  • Be Accountable
  • Improve and Innovate
  • Embrace Change

WVI LEADERSHIP CORE COMPETENCIES

  • Model Self-Management
  • Engage, Influence, Lead and Grow Others
  • Run an Effective and Agile Organization
  • Develop the Organization for the Future

QUALIFICATIONS:  EDUCATION/KNOWLEDGE/TECHNICAL SKILLS AND EXPERIENCE The following may be acquired through a combination of formal or self-education, prior experience or on-the-job

Training:

  • Educational level required: Bachelors Degree in Communication, Information Technology or any related field.
  • Experience: 3 years of practical experience in Publishing and Information Systems Management, report writing and publications field
  • Technical Training qualifications required: Professional technical skill desired Certificate in Information Systems and Knowledge Management
  • Computer skills and database management skills
  • Document review and report writing skills are preferred

If this position appeals to you, send a letter of application with your updated CV to the email address: [email protected].

  • Develop the organization for the Future

QUALIFICATIONS:  EDUCATION/KNOWLEDGE/TECHNICAL SKILLS AND EXPERIENCE The following may be acquired through a combination of formal or self-education, prior experience or on-the-job

Training:

  • Educational level required: Bachelors Degree in Communication, Information Technology or any related field.
  • Experience: 3 years of practical experience in Publishing and Information Systems Management, report writing and publications field
  • Technical Training qualifications required: Professional technical skill desired Certificate in   Information Systems and Knowledge Management
  • Computer skills and database management skills
  • Document review and report writing skills are preferred

If this position appeals to you, send a letter of application with your updated CV to the email address: [email protected].

World Vision International Sierra Leone takes diligent measures to screen out people who might seek to work with them to ensure they do no harm to children or adult beneficiaries in the discharge of their duties. Successful

Candidate for this position will therefore be screened and required to sign the World Vision Child and Adult Safeguarding Policy. World Vision International Sierra Leone will also conduct Police check for successful

Applicants.

WOMEN ARE STRONGLY ENCOURAGED TO APPLY

 

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